Start from the document you have
Use your existing customer service agreement as a starting point. AI proposes merge fields, conditional sections, and signature blocks for your team to review in Word.
← Healthcare
Virtual Care
Keep virtual-care service agreements aligned.
Prepare employer and health-plan service agreements, program schedules, and renewals from approved commercial records. Give your account and implementation teams a consistent scope for the services being delivered.
Review one document workflowStart with one document and a synthetic example.
Explore the workflow
OpusDocs AI for Virtual Care
Put AI to work on your virtual-care service agreement.
Prepare templates for documents such as customer service agreement and program and service schedule. Use AI assistance to draft, adapt, and review the content your team maintains in Word.
Find fields. Explain the variations.
Find Salesforce fields for employer or health plan, services, approved terms and program period. Describe rules for service selections and program periods and review AI’s suggested logic.
Catch template issues before release
AI Review flags potential hardcoded values, blanks, obsolete fields, and missing signature tags. Review findings beside the relevant text in Word and decide what to change.
AI prepares. Your team approves. Your team approves the wording, field mappings, conditions, and final release.
From source records to the next handoff
Keep the document work connected
Use the approved records
Map the Salesforce accounts, opportunities, custom objects, and related records needed by each document. Identify the source of the values and the point when they are ready.
Maintain the wording in Word
Give document owners merge fields, conditional sections, and repeating tables they can maintain and preview. Use approved terms and your existing review process.
Preview real variations
Preview employer and health-plan accounts, program selections, participating entities, service periods, and renewals using synthetic commercial data.
An example from your document workflow
Virtual-care service agreement
An employer renews with a different set of services. Assemble the revised agreement and program schedule from the approved account records, then hand the reviewed scope to the implementation team.
Measured customer performance
Conga vs. OpusDocs: measured document performance
Compare measured times for a lightweight document and a complex Customer Agreement from one customer.
faster generation
High-complexity Customer Agreement · 257-page source template
Median elapsed time · one customer
- Conga legacy workflow
- OpusDocs generation
| Document complexity | CongaLegacy workflow | OpusDocsDocument generation |
|---|---|---|
| Low complexityLightweight document · 8-page source template | ||
| High complexityCustomer Agreement · 257-page source template |
Separate samples from one customer. Conga measures the wait from starting the workflow to a completed file. OpusDocs measures generating and storing the PDF after the data is supplied. These results show individual document speed, not simultaneous processing capacity.
Plan one useful evaluation
Start with your document and its next step
Bring a representative template and synthetic data. We’ll map the source fields, preview the variations, and review how the output reaches the next team.
See document generation capabilitiesCan this sit alongside our proposal and contract tools?
Yes. Identify which system owns proposal content, commercial approvals, contract review, and service activation. Scope the agreement-generation step around those boundaries. Clinical care and patient records are outside this commercial example.
Can we start with one document?
Yes. Choose one representative document, map its source data, and preview its variations. The free 60-day pilot includes one migrated document, CRM setup for that workflow, one author seat, Word plugin access, and guided onboarding.
Can our team maintain the templates?
Once the data and access are configured, authors can maintain merge fields, repeating tables, and conditional sections in the Word add-in. Use your approved language, preview representative records, and follow your own review and release process.
How do we evaluate the current workflow?
Map the source records, output formats, generation trigger, and next handoff. Begin with a synthetic sample or redacted template. Review integrations, data processing, storage, access, and contractual requirements before introducing sensitive information.
Virtual Care
Take one document through the workflow
See how your source records, approved wording, and document variations fit together.
Review one document workflowAsk about the free 60-day pilot with one migrated document, CRM setup, one author seat, Word plugin access, and guided onboarding.