Start from the document you have
Use your existing merchant service agreement as a starting point. AI proposes merge fields, conditional sections, and signature blocks for your team to review in Word.
← Software
Marketplaces
Get merchant locations ready for onboarding.
Create merchant agreements, location schedules, and service addenda from approved account data. Keep each location’s selected services and commercial details together as merchants join or expand.
Review one document workflowStart with one document and a synthetic example.
Explore the workflow
OpusDocs AI for Marketplaces
Put AI to work on your merchant onboarding packet.
Prepare templates for documents such as merchant service agreement and location and fee schedule. Use AI assistance to draft, adapt, and review the content your team maintains in Word.
Find fields. Explain the variations.
Find Salesforce fields for merchant, legal entity, locations and selected services. Describe rules for merchant locations and optional services and review AI’s suggested logic.
Catch template issues before release
AI Review flags potential hardcoded values, blanks, obsolete fields, and missing signature tags. Review findings beside the relevant text in Word and decide what to change.
AI prepares. Your team approves. Your team approves the wording, field mappings, conditions, and final release.
From source records to the next handoff
Keep the document work connected
Use the approved records
Map the Salesforce accounts, opportunities, custom objects, and related records needed by each document. Identify the source of the values and the point when they are ready.
Maintain the wording in Word
Give document owners merge fields, conditional sections, and repeating tables they can maintain and preview. Use approved terms and your existing review process.
Preview real variations
Preview single-site and multi-location merchants, regional terms, optional services, and amendments for existing accounts.
An example from your document workflow
Merchant onboarding packet
A merchant adds locations and selects an additional service. Generate an updated schedule and addendum using the recorded entity, sites, and approved commercial terms, then hand the documents to the onboarding team.
Measured customer performance
Conga vs. OpusDocs: measured document performance
Compare measured times for a lightweight document and a complex Customer Agreement from one customer.
faster generation
High-complexity Customer Agreement · 257-page source template
Median elapsed time · one customer
- Conga legacy workflow
- OpusDocs generation
| Document complexity | CongaLegacy workflow | OpusDocsDocument generation |
|---|---|---|
| Low complexityLightweight document · 8-page source template | ||
| High complexityCustomer Agreement · 257-page source template |
Separate samples from one customer. Conga measures the wait from starting the workflow to a completed file. OpusDocs measures generating and storing the PDF after the data is supplied. These results show individual document speed, not simultaneous processing capacity.
Plan one useful evaluation
Start with your document and its next step
Bring a representative template and synthetic data. We’ll map the source fields, preview the variations, and review how the output reaches the next team.
See document generation capabilitiesDoes document generation approve a merchant?
Merchant eligibility, risk checks, pricing, and activation remain in your existing processes. OpusDocs assembles the approved information into agreement and onboarding documents once the relevant inputs are ready.
Can we start with one document?
Yes. Choose one representative document, map its source data, and preview its variations. The free 60-day pilot includes one migrated document, CRM setup for that workflow, one author seat, Word plugin access, and guided onboarding.
Can our team maintain the templates?
Once the data and access are configured, authors can maintain merge fields, repeating tables, and conditional sections in the Word add-in. Use your approved language, preview representative records, and follow your own review and release process.
How do we evaluate the current workflow?
Map the source records, output formats, generation trigger, and next handoff. Begin with a synthetic sample or redacted template. Review integrations, data processing, storage, access, and contractual requirements before introducing sensitive information.
Marketplaces
Take one document through the workflow
See how your source records, approved wording, and document variations fit together.
Review one document workflowAsk about the free 60-day pilot with one migrated document, CRM setup, one author seat, Word plugin access, and guided onboarding.